American Women's Services - Voorhees

Reviews about American Women's Services - Voorhees

• S Mott

  Mar, 11 2018
  ★ ☆ ☆ ☆ ☆
  The day of my appointment they lost the keys to the office and someone had to come from almost an hour away with a spare. My appointment was at 1:00, the office didn't open until 1:45. Girls were lined down the hall just waiting. The staff stayed downstairs and never came up to address any of us or tell us what was going on (a few people went down and asked). When the key finally arrived, the employee walked past all of us to open the door and didn't utter a word, no apology for the wait, no explanation, NOTHING. After I signed in, I was informed that they didn't have the "Twilight" medication in stock. Had I known that I would have went to a different clinic. The nurse during the ultrasound admitted they hadn't had the sedation medication for quite a while and they don't know when/if they'll be getting it. So they're scheduling people for the twilight just to get people there, i felt lied to and misled and forced to go through that painful procedure fully aware because I couldn't wait another week to go somewhere else. Shame on them! The floor was filthy, the chair in the procedure room was disgusting with spots all over it (probably dried blood), the heating pad in the recovery room also had questionable spots on it, one of the tiles in the ceiling was hanging and looked like it could fall any minute. The office is small with maybe 12 chairs in the waiting area. Girls and there companions waiting were lined down the hall sitting on the floor, it was an ugly scene. I wonder if the other businesses in that building ever complain about that. The procedure itself is the primary reason I would never recommend this place to anyone. I had to ask the Assistant to tell me what was happening and when, what to expect, how I should feel and what feelings or sensations were normal, etc. She answered a few of my questions but mostly just stared at me as I writhed in pain. She wasn't comforting at all. They should at least allow someone you know in the room to keep you calm and comfort you through such painful and traumatic procedure. Overall, it was just a horrible experience and I wouldn't recommend this place to anyone.

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